# Privacy Policy

## 1. Introduction

MopNest respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cleaning services, visit our website, or interact with our team. By using MopNest, you agree to the practices described in this policy.

## 2. Information We Collect

We may collect personal details such as your name, phone number, email address, residential or business address, and payment details when you make a booking. Additionally, non-personal data such as browser type, IP address, and cookies may be collected to enhance your website experience. MopNest only collects data that is relevant and necessary for providing our services.

## 3. How We Use Your Information

Your information is primarily used to confirm bookings, deliver cleaning services, process payments, and communicate updates or offers. MopNest may also use your data to improve our services, conduct feedback surveys, and send promotional content. You may opt out of receiving marketing messages at any time.

## 4. Data Sharing & Disclosure

MopNest does not sell or rent your personal information to third parties. Your data may only be shared with trusted service providers, payment processors, or government authorities where legally required. All third-party partners are bound to maintain confidentiality and use your data solely for the intended purpose.

## 5. Data Security

We implement strict security measures to protect your personal information against unauthorized access, misuse, or disclosure. While MopNest uses encryption and secure servers, no method of data transmission over the internet is 100% secure. Customers are encouraged to use strong passwords and avoid sharing account details with others.

## 6. Cookies Policy

Our website uses cookies to improve functionality, analyze traffic, and enhance your browsing experience. You may choose to disable cookies in your browser settings; however, certain website features may not function properly without them.

## 7. Children’s Privacy

MopNest services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover that a child’s data has been provided, we will take immediate steps to delete it from our records.

## 8. Retention of Data

MopNest retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the data is no longer required, we securely delete or anonymize it, in compliance with applicable data protection laws.

## 9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on our website, and continued use of our services after such changes will be considered acceptance of the updated policy.

## 10. Contact Us

For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact MopNest at:

📞 70917 46037 | ✉ info@mopnest.world